General information

This Privacy Policy (hereinafter referred to as the Privacy Policy) is used by the Limited Liability Company Kautra (hereinafter referred to as the Data Controller) for the purpose of establishing personal data processing terms and conditions when browsing the Data Controller’s website. The terms and conditions of the Privacy Policy shall apply each time you access our content and/or services on any device (computer, tablet computer, smartphone, TV, etc.).

• Contact information of the Data Controller: Kautra UAB
• Registered office address: A. Juozapavičiaus Pr. 84, 45501 Kaunas, Lithuania
• Phone: +370 37 342440
• E-mail: info@kautra.lt
• VAT Reg. No.: LT321389515

It is very important that you read the Privacy Policy carefully because you will automatically agree to its terms and conditions each time you visit the Data Controller’s website. If you do not consent to our Privacy Policy, please discontinue browsing our website and using its content and/or the offered services.

We hereby confirm that the data of the Data Controller’s website visitors shall be collected in accordance with the valid laws and regulations of the European Union and Republic of Lithuania and the instructions of the supervisory authorities. All reasonable technical and administrative measures shall be applied to ensure that the collected website visitor data are protected from loss, illegal use or corrections.

Persons who are younger than 16 years old cannot submit any personal data on our website. If you have not yet reached the age of 16, please get the permission of your parents and/or guardians before providing us with any personal data.

The definitions used hereinafter shall have the same meaning as in General Data Protection Regulation No. 2016/679.

What data is collected by us?

Information directly supplied by you (in different webpages, contact forms, surveys)

• Name
• E-mail address
• Website visiting time, device and browser version

The website may be using the following cookies:

• Essential technical cookies are necessary for proper functioning of the website
• Functional cookies are not required for full functioning of the website but they greatly improve its operation, service quality and browsing experience
• Analytical cookies are used in the statistical analysis of the navigation methods used by the website visitors (the data collected by these cookies are anonymous)
• Targeting or advertising cookies are used to display information and recommendations that you might be interested in.

Analytical and targeting cookies

The website visitor can adjust the browser settings to block cookies: (instructions in English)

Chrome, Firefox, Internet Explorer, Edge, Safari, Opera.

If you are browsing our website, we also collect data revealing the peculiarities of the use of our services or generating hit statistics automatically.

Third-party information

We can receive information on you from public or commercial sources (in so far as it is permitted by the laws) and correlate it with other data we have received from you or about you. We can receive information about you from third-party social networks when you sign in, e.g. Facebook account.

Other information collected by us

With your permission, we can also collect other information about you, your device and use of website content.

You have the right to refuse providing us with certain information (e.g., data requested when registering at our online store); however, in such a case, you will not have the possibility to use our online purchasing services.

How do we use your data?

We can use the collected data for the following purposes:

• Collecting information on visitors’ actions on the website, analyzing data to improve the website
• Contacting you

Who receives your information?

We undertake to not transfer any of your personal data to unrelated third parties, except in the following cases:

• You have given an informed consent to disclose your personal data
• We need to relay certain information to our partners rendering delivery or other services ordered by you. We will provide the subcontractors only with the personal data that is required to provide the agreed services.
• Such disclosure is permitted to law enforcement institutions in accordance with the laws of the Republic of Lithuania.

What do we do to protect your personal data?

Personal data are protected against loss, illegal use and changes. We have introduced both physical and technical measures to protect all the data that we collect for the purpose of providing services to our clients. Please be reminded, however, that even though we take all the security measures to protect your data, no website, online transaction, computer system or wireless connection is completely secure. We will be storing your data for 2 years from the last time you have used our services or viewed our content. Following the expiration of this term, the data will be deleted with no possibility of recovery.

Your rights

The data subject whose data is processed by the Data Controller has the following rights:

• To be informed about its data processing (right to know)
• To view the collected data and how they are handled (right to access)
• To request to correct or to supplement personal data with respect to the personal data processing goals (right to rectification)
• To erase own data or stop data processing (except storage) (right to erasure and right to be forgotten)
• To request the Data Controller to restrict personal data processing in case of at least one legal reason (right to restriction of processing);
• To transfer data (right to data portability);
• To not consent to personal data processing when such data are processed or intended to be processed for the purpose of direct marketing, including profiling, in so far as its related to direct marketing.

If you no longer wish for your personal data to be processed for the purpose of direct marketing, including profiling, please let us known by sending us a letter via regular mail (A. Juozapavičiaus Pr. 84, 45501 Kaunas) and inform us of the refusal for your personal data to be processed for the purpose of direct marketing and/or for the automated personal data processing, including profiling, to be used exclusively. You do not need to state your reasons.

**Personal data profiling might be carried out based on the personal data submitted by you for the purpose of direct marketing and with the aim to offer you customized solutions and recommendations. You may revoke your consent to automated personal data processing, including profiling, or object to it at any time.

The data subject can submit any personal data processing-related request or instructions to the Data Controller in writing by submitting it directly to us at A. Juozapavičiaus Pr. 84, 45501 Kaunas.

The Data Controller shall present its reply and carry out the request or refuse to do so no later than one month from receiving any such request or instructions. If needed, the said deadline can be extended for two more months with respect to the number and complexity of requests. In such a case, the Data Controller shall notify the data subject about the extension of the deadline within one month from receiving the respective request and indicate the reasons for such a delay.

The Data Controller may refuse to provide the conditions for the data subject to exert the above listed rights, except the refusal to process personal data for the purpose of direct marketing, when the laws set forth that prevention, investigation or determination of criminal activities and breaches of professional conduct and ethics or the rights and freedom of the data subject or other persons/entities must be first ensured.

Third-party websites, services and products on our websites

The website of the Data Controller might contain third-party banners and links to third-party websites and services that are not under the control of the Data Controller. The Data Controller shall not be liable for the security and privacy of information collected by third parties. Please carefully read through the privacy policies applicable to third-party websites and services used by you.

Cookies

Our goal is to provide you with the content and website functions that suit your needs when you visit our website. For this purpose, we use cookies. Cookies are small files containing information. They are automatically generated when you browse our website and stored in your computer or other device. Cookies help the Data Controller to recognize you as a regular visitor of the website, save your browsing history and customize website content. Cookies also ensure smooth website functioning, allow to monitor the duration and frequency of website visits and collect other statistical information on the number of website visitors.